Do you ship outside the USA?
Generally no, the only other country we ship to is Canada....however if you reside in another country just email us and we can make arrangements by email to ship you your item. Keep in mind tho if you ARE outside the USA we can only accept payments by either Google Checkout or PayPal. No money orders or checks allowed.
How long will it take for me to receive my order?
Our credit/debit card processor (Google Checkout) takes 3-4 days for the money from your card to transfer into our account, so it takes about a week for us to process your order since we dont ship until the money has cleared and is in our account. It may take 2-3 more days after that because we have to order the item direct from the manufacturer.
The same applies if you pay by Money Order, we wont ship the item until your Money Order has CLEARED our bank account. So the sooner you mail us the Money Order the sooner we can get you your item. If mailing us payment, how fast you get your item depends ENTIRELY on you.
If you pay by PayPal however, it will take less time to process your order since (unless your doing an echeck) payment is instant.
I want to cancel my order.
If you place an order with us, but later decide to cancel, thats fine. Just email us and tell us you want to cancel your order.
However, you can only cancel your order while it remains unpaid. Once you pay for it and we receive your payment on our end, we cannot cancel your order.
If you order to pay by mail, just tell us that you will not be sending payment and that you are canceling, and we will cancel your order. You may cancel your mail in payment order as long as we have not emailed you and told you we have received payment. Mail in payment orders are automatically canceled if we do not receive payment from you after 2 weeks.